FAQs
Help, Answers and Product Guidance
Find answers to common questions about PX Electronics products, technical support, compliance, calibration, ordering, shipping, payments, warranties and returns.
Use the glossary-style index below to browse questions by topic, or search for the information you need.
Where calibration is applicable, PX can supply calibration documentation or arrange accredited calibration through an approved supplier.
For test and measurement products, calibration can usually be supplied with the appropriate traceability documentation. For power conversion systems, Factory Acceptance Testing may be carried out using calibrated test equipment, with the relevant test records supplied where agreed.
If you require UKAS, NIST or other accredited calibration documentation, please confirm this at quotation stage so we can advise what is available and whether additional cost or lead time applies.
Yes, where available. PX can provide datasheets, user manuals, outline drawings or project-specific information to support customer review, installation planning or internal approval.
For configured systems, final drawings and manuals may depend on the agreed specification and may only be released once the configuration has been confirmed. If you need specific documents for approval before manufacture or shipment, please raise this during the quotation stage.
Lead times vary depending on the product, configuration and documentation required.
Some products may be available on shorter lead times, while bespoke Static Frequency Converters, AC power sources and ground power systems are usually configured to order. Where Factory Acceptance Testing, customer inspection, special documentation or export packing is required, this may also affect the project schedule.
We will confirm the estimated lead time on the quotation or order acknowledgement.
A 28Vdc/400Hz ground Power unit (GPU) supplies both regulated 28Vdc power and 115/200V AC 400Hz power from a standard power supply. It is commonly used for aircraft ground power, avionics testing, maintenance operations, and production line testing, where both DC and AC aircraft power are required.
A 400Hz static frequency converter is used to convert standard 50Hz or 60Hz mains power into 400Hz AC output. It is commonly used for avionics testing, aerospace production, MRO facilities, aircraft equipment testing and specialist 400Hz power applications.
A dual-redundant AC power supply maintains AC output to critical equipment by automatically selecting between available power sources. The PXe-BLS Series is suited to telecoms, SCADA, utilities, transport systems and control room applications where connected loads need a dependable AC supply.
A power analyser is a test instrument used to measure electrical power behaviour in more detail than a standard meter. It can measure voltage, current, real power, apparent power, reactive power, power factor, frequency, harmonics and energy consumption, depending on the model and configuration.
A programmable AC power source is used to simulate different electrical grid conditions during product testing, validation and troubleshooting. Engineers commonly use these systems to test electronics, appliances, motors and industrial equipment under controlled voltage and frequency conditions.
A pure sine wave inverter converts DC power into AC output with a smooth waveform similar to mains electricity. This makes it suitable for equipment that may not operate correctly from lower-quality modified sine wave inverters.
A single phase static frequency converter is used to convert electrical power from one voltage and frequency to another, typically from 230V 50Hz to 115V 60Hz, 60Hz to 50Hz and to 400Hz. This allows testing of ac powered electronic modules, small motors and other single phase equipment where appropriate supply voltage and frequency must be connected
A three phase static frequency converter is used to convert electrical power from one voltage and frequency to another, typically from 230V 50Hz to 115V 60Hz, 60Hz to 50Hz and to 400Hz. This allows industrial machinery, motors, pumps, compressors and other three phase equipment to be powered from the appropriate supply voltage and frequency.
A variable AC power supply provides a controlled AC output with adjustable voltage, frequency or both. It allows engineers to test equipment under defined supply conditions rather than operating it directly from a fixed mains power supply.
The PI150 is used to control the speed of AC motors in applications such as fans, pumps, conveyors, compressors, packaging machinery and light industrial automation systems.
The PI550 is used to control AC motors in demanding industrial applications where stable speed, torque and process control are required. Typical uses include pumps, fans, compressors, conveyors, textile machinery, water treatment systems and production equipment.
The PXe-PA6000 is used for measuring power consumption and basic electrical performance on test benches, in workshops and during service checks. It can measure watts, VA, power factor, energy consumption, voltage, current, resistance and frequency.
PX Electronics supplies a range of power conversion, test and measurement products, so the best product page will depend on the application.
For frequency conversion, please refer to our Static Frequency Converter pages, including 50Hz, 60Hz and 400Hz systems. For aviation and ground support applications, please see our 400Hz and 28V DC ground power products. For controlled AC output, laboratory testing or production test applications, our AC power supplies and programmable AC power sources may be more suitable.
If you are unsure which product category applies, please contact us with your supply details, load requirements and application. We can then point you towards the most suitable product or configuration.
Yes, the PX Electronics single phase static frequency converters converts 50Hz to 60Hz and can be configured for 60Hz to 50Hz or 50/60Hz to 400Hz
Yes. The PX Electronics three phase static frequency converters can be configured for 50Hz to 60Hz, 60Hz to 50Hz or 50/60Hz to 400Hz.
Yes. The Ground Power Unit (GPU) is designed to provide simultaneous 28Vdc and 400Hz AC outputs, enabling multiple aircraft systems or test equipment to be powered simultaneously. This reduces the need for separate power units and improves operational efficiency.
The PXe-BLS can operate from a DC input supply and use an AC bypass supply when required. If one source becomes abnormal, the system automatically switches to the available source to help maintain AC output to the connected load.
The PXe-FVS Series converts DC battery power into 110V or 220V AC output. It is used where clean AC power is required from a DC source, such as a battery bank or backup DC supply.
The PXe-PA900 measures key AC power parameters, including voltage, current, watts, VA, VAR, power factor, frequency, harmonics, and energy. It can also be configured for waveform, vector, cycle, and historical trend views, providing engineers with more information than a basic power meter.
An AC power supply is used for product development, equipment validation, production testing and specialist electrical testing. It can reproduce various voltage and frequency conditions, allowing engineers to confirm how equipment performs across its intended operating range.
A standard variable-frequency drive controls motor speed by varying the output frequency and voltage. A current vector inverter provides more advanced motor control by managing current and torque behaviour more precisely, thereby improving response and stability under changing load conditions.
A power meter is generally used for practical measurement of common electrical values such as power, voltage, current and energy consumption. A power analyser is normally used for more detailed testing, such as harmonic analysis, multi-channel efficiency measurement and formal validation work.
A standard AC power supply typically provides fixed output, while a programmable AC power source allows engineers to adjust voltage, frequency and output parameters to simulate real-world operating conditions for testing and development.
In practical use, the terms are often used for similar equipment. A variable speed drive controls motor speed by adjusting the output frequency and voltage, while “motor inverter” or “frequency inverter” is commonly used to describe the power conversion stage that drives the motor.
Product-specific FAQs are included on the relevant product pages, alongside specifications, configuration options and datasheets.
These FAQs cover technical questions that relate directly to the product, such as input and output options, frequency conversion, load types, communications, monitoring, aircraft ground power requirements and typical applications.
The main FAQ page is intended for general questions about ordering, documentation, compliance, shipping, support and the quotation process.
Aircraft use 400Hz power because higher frequency electrical systems allow transformers, motors and associated equipment to be smaller and lighter than equivalent 50Hz or 60Hz systems. This makes 400Hz power well suited to aviation applications.
Yes. PXe 400Hz static frequency converters can be configured to operate from standard 50Hz or 60Hz mains input supplies, depending on the site power available and the required output.
Yes. Programmable AC sources are commonly used to simulate both 50Hz and 60Hz power conditions for products being sold into different international markets.
Yes, a single phase static frequency converter (SFC) can convert to three phase 50Hz, 60Hz and 400Hz along with various voltage options Model PXe-130000-S
Yes, a three phase static frequency converter (SFC) can convert to single phase.
Yes. PX Electronics can help you identify the most suitable product or configuration based on your electrical requirements, load type and operating environment.
To support this, please provide as much information as possible, including the available input supply, required output voltage and frequency, load rating, phase configuration, duty cycle, installation location and any control or communication requirements.
For Static Frequency Converters, AC power sources, 400Hz ground power units and other configured systems, this information helps us recommend an appropriate solution rather than relying on a generic catalogue selection.
Yes. The PA6000 measures power factor as well as active power, apparent power and energy consumption, making it useful for checking how connected loads behave electrically.
Yes. The PI150 is suitable for pump and fan applications where motor speed needs to be adjusted to match demand. This can help reduce mechanical stress and avoid running motors at full speed unnecessarily.
Yes. The PI550 supports vector control without encoder feedback and V/F control. This makes it suitable for many industrial motor applications that require improved speed and torque control without installing a motor encoder.
The PXe-FVS Series is available for 12V, 24V, 48V, 60V and 72V DC input systems. The correct version depends on the battery bank or DC supply used in the installation.
The unit accepts a standard 50Hz or 60Hz power supply, depending on configuration. Input voltage and phase options can be specified to suit site requirements, including single-phase or three-phase supplies.
A power meter is generally used for straightforward measurements such as watts, voltage, current, and energy consumption. A power analyser provides deeper measurement and diagnostic capability, including harmonic analysis, phase relationships, waveform capture, power factor behaviour and multi-channel efficiency testing.
A static frequency converter is usually selected primarily to convert one supply frequency to a required output frequency, often at a defined output voltage.
A variable AC power supply is more test-focused. It allows engineers to adjust voltage, frequency, or both to evaluate equipment under different operating conditions.
A standard AC power supply normally provides a single controlled output. The PXe-BLS is designed around redundancy, automatic transfer and critical-load continuity, making it more suitable for infrastructure and monitoring systems where loss of AC power can cause operational issues.
Many PX Electronics products are based on established product ranges, but they are often configured to suit the customer’s electrical specification and application.
For example, Static Frequency Converters, AC power sources and ground power systems may be supplied with specific input and output voltages, frequency settings, enclosure options, control interfaces, monitoring features or documentation requirements.
Where a standard product is suitable, we will advise accordingly. Where the application needs a more specific configuration, we will confirm this during the quotation process.
Yes. The PA6000 includes an RS-232 interface and supplied software for transferring and analysing measurement data on a computer. The current page also shows software capability for displaying and storing measured values over time.
Yes. The PI550 includes built-in PID control, making it suitable for pressure, flow and ventilation control applications. This is useful for pumps, fans, water treatment systems and HVAC-related equipment.
Yes. The PXe-PA900 can be used to test static frequency converters by measuring output voltage, current, frequency, real power, apparent power, reactive power, power factor, harmonics and load response. This is useful during factory acceptance testing, commissioning, fault investigation and customer witness testing.
Yes. The SFC system can be convert 60Hz to 50Hz. This is useful when operating European or UK equipment in US, Cananda and South America regions where the available mains supply is 60Hz
Yes. The SFC system can be configured for 60Hz to 50Hz conversion. This is useful when operating European or UK equipment in regions where the available mains supply is 60Hz.
Yes. The PI150 supports V/F control and sensorless vector control, making it suitable for general motor control applications where stable speed and torque performance are required.
Yes. The GPU uses advanced IGBT-based solid-state inverter technology to deliver clean, low-distortion power with precise voltage and frequency control. This makes it suitable for sensitive avionics, aircraft electrical systems, and laboratory test environments.
Yes. The PXe-BLS is well-suited to telecom base stations, radio sites, communication rooms and emergency communication systems. Rack-mount construction, remote alarms and communication interfaces make it suitable for unattended or remote infrastructure.
The range is available with 110V AC or 220V AC output, depending on the selected model and application requirement.
Variable AC power sources are widely used in aerospace, electronics manufacturing, appliance testing, automotive development, renewable energy testing and industrial product validation.
The PXe-A Series provides configurable fixed or adjustable AC output for general electrical testing and equipment operation.
The AFV-P range is better suited where the main requirements are advanced programmable control, automated test routines, or more detailed AC supply simulation. The exact selection depends on the test sequence and the required control functions.
Common aircraft 400Hz output configurations include 115/200V and 120/208V. The correct output voltage depends on the aircraft system, test bench or ground support application.
Adjustable voltage and frequency configurations are available. The exact operating range and any interactions among output voltage, output current, and available kVA should be confirmed for the selected model.
Yes, when used with a suitable clamp or current transformer arrangement. The page describes clamp and CT input options, including current converter support and an optional current adaptor.
Yes. The drive includes RS485 communication and supports multiple command sources, including keypad, terminal control and serial communication. This allows it to be used in control panels and automated machinery systems.
Yes. Many engineers use programmable AC power sources for compliance testing, product certification and export validation where products must perform under different regional power standards.
Yes. Built-in RS485 communication enables the inverter to be integrated into control systems that require remote monitoring, control, or automation.
Yes. The PXe-BLS provides pure sine wave AC output, with the current specification listing low total harmonic distortion. This helps support sensitive communication, as well as monitoring and control equipment.
Yes. The converter is suitable for avionics laboratories, aircraft equipment testing and aerospace workshops where stable 400Hz AC power is required for sensitive systems.
The more information we receive at the start, the more accurately we can specify and quote the correct product.
As a guide, please provide the available input supply, required output voltage and frequency, single phase or three phase requirements, load rating in kVA, kW or current, and details of the equipment being powered.
It is also helpful to know the load type, such as motors, compressors, avionics, test equipment or resistive loads, along with any known inrush current, duty cycle, installation environment, enclosure requirement, communication interface or documentation requirement.
For larger systems or project-based requirements, drawings, load schedules, specifications or site information can also be useful.
The system includes input-side circuit breakers and fuses to provide isolation and protection against over-current and electrical faults. Built-in electronic protection also monitors for overload, short circuit, over-voltage and over-temperature conditions.
These protection features help safeguard the Ground Power Unit, its internal components and the connected aircraft or test equipment during operation.
Pure sine wave output helps support sensitive electronics, control equipment and motor-driven loads more reliably than modified sine wave output. It can also help reduce noise, heat and poor operation in certain types of connected equipment.
The front panel on a static frequency converter is useful for operational checks, but it does not provide the same level of measurement detail as a dedicated power analyser. The PA900 allows engineers to examine waveform quality, harmonic content, inrush current, phase imbalance, power factor, and load-dependent behaviour more closely.
A static frequency converter uses solid-state power electronics and is much lighter and more compact than rotating machinery. The SFC provides greater control over output voltage and frequency, along with precise control of Voltage and current protection. Unlike rotary machines there is no mechanical maintenance requirements
A static frequency converter uses solid-state power electronics and is much lighter and more compact than rotating machinery. The SFC allows more control of output voltage and frequency, along with precise control of V and A protection. Unlike rotary machines, there are no mechanical maintenance requirements
Yes. A variable-frequency configuration can be used to test equipment intended for both 50Hz and 60Hz markets. Wider frequency ranges are also available for specialist equipment.
Depending on the model configuration, programmable AC power sources can be used to simulate voltage fluctuations, frequency variations and abnormal power conditions for product testing.
Yes. PX Electronics can provide a formal PDF quotation for standard products, configured systems and project-specific requirements.
Where relevant, the quotation can include the proposed product configuration, key electrical details, commercial terms, estimated lead time, optional items, documentation requirements and any project notes that have been agreed during the enquiry stage.
For configured systems, we may ask for additional technical information before issuing a final quotation, particularly where the application involves motor loads, high inrush current, unusual supply conditions or specific compliance requirements.
Yes. The inverter can be used with battery systems charged by solar, wind or other DC generation sources, provided the wider system includes suitable charge control, battery protection and DC isolation.
Yes. Adjustable output options can be provided where engineers need to test equipment across different voltage or frequency conditions.
Yes. The PXe-BLS supports communication and alarm options, including RS232, RS485, Modbus RTU, TCP/IP, and dry-contact outputs, depending on configuration. This allows system status and fault conditions to be monitored remotely.
That depends on the output arrangement and the test objective. A single phase output may only require one channel. A three phase system typically requires multiple channels, especially when assessing total power, phase imbalance, phase-to-phase behaviour, or input/output efficiency. The PA900 can be configured with up to four power measurement channels.
The 28Vdc/400Hz Ground Power Unit (GPU) is available in both fixed and mobile configurations. This makes it suitable for use in aircraft hangars, maintenance facilities, production areas, and flight line support where flexibility or portability is required.
It may be useful for basic checks on smaller systems or connected loads, but it should not be positioned as the main instrument for full SFC commissioning. For detailed SFC testing, harmonics, efficiency and multi-channel analysis, the PA9xx Series power analysers are more appropriate.
Yes. Three phase static frequency converters are commonly used with industrial machinery, production equipment, motors, pumps, compressors, HVAC systems and specialist electrical loads. The final system rating should be selected based on the load type, inrush/starting current and duty cycle.
Yes. Compact single phase SFC models are well suited to laboratories and bench testing, product validation areas and technical workshops where controlled AC voltage and frequency output is required
The PI550 includes inverter protection functions for overvoltage, undervoltage, overcurrent, overload, overheating, communication faults, external faults, and short-circuit-to-ground conditions.
The PI150 includes inverter protection functions such as overvoltage, undervoltage, overcurrent, overload, overheating and short circuit protection. These functions help protect both the drive and connected motor during abnormal operating conditions.
Yes. The range includes single-phase and three-phase output configurations. Input and output phases do not necessarily need to be the same, allowing arrangements such as three-phase input to higher-power single-phase output.
Yes. Manufacturers can use a PXe-330000-C 50Hz to 60Hz or 60Hz to 50Hz static frequency converter to test equipment under the same operating electrical conditions as the destination country. This is useful for testing, validation, factory acceptance testing and production quality checks.
Yes. PX Electronics regularly supports project-specific requirements where a standard catalogue item is not the best fit.
This may include Static Frequency Converters with specific input or output voltages, 400Hz aircraft ground power systems, AC power sources, custom enclosures, communication options, monitoring features, special documentation or Factory Acceptance Testing.
Project-specific requirements should be discussed during the enquiry stage so that the quotation reflects the actual electrical, mechanical and documentation requirements of the application.
Yes, with the correct channel configuration. Engineers can use multiple channels to compare converter input and output power, which is useful for checking efficiency, losses, and load-dependent performance in static frequency converters, programmable AC sources, and inverter systems.
Yes, the PXe SFC can this be used for imported or export equipment testing. Manufacturers can use a 50Hz to 60Hz or 60Hz to 50Hz static frequency converter to test equipment under the same operating electrical conditions as the destination country. This is useful for validation, factory acceptance testing and production quality checks
Selection should be based on the continuous load, start-up current and type of equipment being powered. Motors, pumps, compressors and capacitive loads may require additional capacity above their normal running power.
A standard static frequency converter may be configured for 50Hz to 60Hz or 60Hz to 50Hz conversion. A 400Hz static frequency converter is specifically designed to provide aircraft-standard 400Hz output for aviation, avionics and specialist test applications.
Yes. The PI550 is positioned for more demanding industrial machinery and process applications than a compact general-purpose drive. It is better suited for applications where torque response, load variation, and continuous operation are important.
A Ground Power Unit uses solid-state power electronics and is much lighter and more compact than rotating machinery. The GPU provides greater control over output voltage and frequency, as well as precise control of V and A protection. Unlike rotary machines, there are no mechanical maintenance requirements
Common applications include power supplies, motors, household appliances, aerospace equipment, industrial controls, EV components and electronic products.
The PXe-BLS includes protection against overload, short circuit, over-temperature, AC input voltage limits and DC input voltage faults. Audible and visual alarms are also available for system status and fault indication.
Yes. The PXe-PA900 supports harmonic analysis and can be specified with expanded harmonic capability where required. This is useful for 400Hz Static Frequency Converter testing, avionics power checks and applications where waveform quality needs to be reviewed or documented.
Yes. Adjustable-voltage versions can be used to operate equipment at nominal voltage and at defined upper or lower limits. The required voltage range should be stated when specifying the supply.
Yes. Optional communication interfaces allow integration into automated testing systems and production environments where repeatable testing is required.
Ground Power Units (GPU) fault diagnostic systems work by monitoring voltage, current, and power, as well as phase loss. These errors are written to Non-Volatile RAM (NVRAM). SIL Watch-dog options are available for independent monitoring and reporting.
Yes. Maintenance bypass functionality is listed among the system features. This is useful where service access is required without unnecessarily interrupting the connected critical load.
Yes, three phase static frequency converters (3ph SFC) are often used in marine and shore power applications where vessel or dockside equipment requires a different supply frequency. Typical ship shore power operates at 60 Hz. However, because most local shoreside grids (such as those in the UK and Europe) operate at 50 Hz, ports often require SFC to match the vessel's frequency and voltage.
The documentation supplied depends on the product and the project requirements.
Typical documentation may include a datasheet, user manual where available, Certificate of Conformity, calibration certificate, test report, Factory Acceptance Test document, packing list and commercial invoice.
For configured Static Frequency Converters, ground power systems or AC power systems, documentation requirements should be confirmed at quotation stage. This helps ensure the correct documents are included with the order and avoids delays at delivery or commissioning.
PX will need to confirm the available input supply, required output voltage, output phase arrangement, kVA rating, load type, duty cycle, enclosure format and any remote control or communication requirements.
Key information includes the available input supply voltage and frequency, output voltage and frequency, load power rating kVA, load type, knowledge of starting or inrush current, indoor/outdoor operating environment and any control or communication requirements like EtherNet RS485
The PXe-FVS Series includes protection against input over-voltage, input under-voltage, overload, over-temperature and output short circuit conditions.
Yes. Factory Acceptance Testing can be provided where required and should be agreed at quotation stage.
The scope of the FAT will depend on the product and application. For power conversion systems, this may include checks for input and output voltage, output frequency, load performance, protection functions, alarms, communications, visual inspection and other agreed test points.
If a customer has a specific FAT procedure or project specification, this should be provided as early as possible so we can confirm what can be tested and documented.
Yes. The PXe-PA900 includes measurement and display functions that can help engineers investigate inrush and transient behaviour. This is useful when testing transformers, motors, rectifier inputs, capacitive power supplies and other loads connected to a static frequency converter.
Static Frequency Converter (SFC) fault diagnostic systems work by monitoring temperature, voltage, current, power and phase loss. These errors are written to Non-Volatile RAM (NVRAM) for later viewing. SIL Safety Integrity Level "Watch-Dog" options are available for independent monitoring and reporting
Static Frequency Converter SFC fault diagnostic systems work by monitoring voltage, current and power and phase loss. These errors are written to Non-Volatile RAM (NVRAM). SIL Watch-dog options are available for independent monitoring and reporting.
Key information includes the available input supply voltage and frequency, output voltage and frequency, load power rating kVA, load type, starting or inrush current, indoor/outdoor operating environment and any control or communication requirements like RS485.
Watchdog or independent fault monitoring is outside the GPU, meaning it does not rely on the GPU as a power source; it can monitor and report the health of Ground Power Units, particularly high-kVA units. These autonomous fault-diagnostic systems monitor voltage, current, power, and phase loss. These errors are written to Non-Volatile RAM (NVRAM) and can be sent via Networks and SMS.
The supply can support resistive, inductive, capacitive and non-linear electronic loads when correctly sized. The normal running current, peak current, power factor, crest factor and inrush characteristics should be considered.
Yes, where practical, customer-witnessed Factory Acceptance Testing can be arranged.
This should be agreed before the order is placed, as witnessed testing may affect scheduling, documentation, test equipment requirements and project lead time.
For some projects, a remote review of test results, photographs, video evidence or formal FAT documentation may also be suitable.
Static Frequency Converter (SFC) fault diagnostic systems work by monitoring voltage, current, power, and phase loss. These errors are written to Non-Volatile RAM (NVRAM) for later viewing. SIL Watch-dog options are available for independent monitoring and reporting.
The supply should be sized using both the running requirement and the starting current. Motors and compressors can draw several times their rated running current during start-up.
Where the load has soft-start control, the required allowance may be lower. The actual starting current and its duration should still be confirmed before selecting the final kVA rating.
The current input option depends on the expected current level and measurement method. Direct shunt inputs are useful for precision measurement; higher-current inputs suit heavier loads; and external current transducer inputs are useful when clamps, CTs, or other external sensors are preferred. PX should confirm the current range and test setup before specifying the analyser.
Watch-dog or independent fault-monitoring systems are available to monitor and report the health of Static Frequency Converters, particularly high-kVA units. These autonomous fault-diagnostic systems monitor voltage, current, power, and phase loss. These errors are written to Non-Volatile RAM (NVRAM) and can be sent via Networks and SMS.
Watch-dog or independent fault-monitoring systems are available for monitoring and reporting the health of Static Frequency Converters, particularly high kVA units. These autonomous fault diagnostic systems work by monitoring temperature, voltage, current, power, and phase loss. The Watch Dog provides monitoring even with catastrophic power loss, errors can be written to Non-Volatile RAM, Networks and sent via SMS or VPN
Yes. PX Electronics can provide custom configurations to suit different voltages, frequencies, power ratings, enclosure types, control and monitoring requirements. This is particularly useful for industrial, marine and export testing applications where standard supply conditions do not match those of the connected equipment
Yes. All PX Electronics products are supplied with a Certificate of Conformity.
The certificate confirms that the product has been supplied in accordance with the agreed order requirements and applicable product documentation. For configured systems, such as Static Frequency Converters, AC power sources and ground power systems, the Certificate of Conformity will relate to the final product configuration supplied.
If you require any additional project-specific documentation, please advise us at quotation stage so this can be reviewed and included where applicable.
Yes. The PXe-PA900 can record selected measurement values for later review. This supports FAT documentation, commissioning packs, customer witness testing, service reports and internal quality records.
Not necessarily. Available current and output power may depend on the selected voltage range and internal configuration. The required voltage, current and continuous kVA should therefore be provided together.
Watch-dog, or independent fault monitoring systems, are available for monitoring and reporting the health of Static Frequency Converters, in particular high kVA units. This autonomous fault diagnostic systems works by monitoring voltage, current and power and phase loss. These errors are written to Non-Volatile RAM (NVRAM) and can be sent via Networks and SMS.
PX Electronics can confirm the applicable conformity position for each product or configured system at quotation stage.
Where relevant, supporting documentation such as CE or UKCA declarations, certificates of conformity, supplier declarations or technical documentation can be provided with the order.
For bespoke or configured systems, the compliance position may depend on the final specification, installation environment and intended use, so it is important to raise any specific compliance requirements during the enquiry stage.
Yes. PX Electronics can provide configurations to suit different voltage, frequency, power rating, enclosure types, control and monitoring requirements. This is particularly useful for industrial, marine and export testing applications where standard supply conditions or environment do not match those of the connected equipment.
Optional RS232C, RS485 and GPIB interfaces are available. The required commands, read-back values, communication protocol, and integration method should be confirmed for the selected unit.
Yes. ISO 17025-accredited calibration with data is available as an option. This should be specified when traceable measurement evidence is required for customer acceptance, audit records, or formal validation work.
Yes. Test reports can be supplied where agreed as part of the order.
For power conversion equipment, this may include test results for voltage, frequency, load operation, protection functions, communications, alarms, harmonic distortion or other agreed performance checks.
The exact test scope should be agreed before manufacture or dispatch, especially where the report needs to satisfy a customer specification, witness test requirement or project handover process.
PX should confirm the SFC output phase arrangement, voltage, expected current, load type, whether input/output efficiency is required, whether harmonic analysis is required, the preferred current measurement method and whether recorded data or ISO 17025 calibration is needed. For 400Hz systems, the required harmonic range and any aviation test requirements should also be confirmed.
Yes. PX can support customer inspection or approval requirements where they are agreed in advance.
This may include document review, Factory Acceptance Testing, photographs, serial number confirmation, rating plate checks, conformity documentation or agreed test evidence.
Any inspection requirements should be raised early so they can be included in the project schedule and commercial scope.
Yes. PX Electronics can ship products to customers outside the UK.
The shipping method will depend on the product size, weight, destination and urgency. Smaller items may be shipped by courier, while larger Static Frequency Converters, AC power systems and ground power units may require pallet freight, air freight or sea freight.
Export packing, documentation and delivery terms should be agreed during the quotation or order stage.
Yes. PX can provide packed dimensions and weights where required.
For standard products, estimated dimensions may be available during the quotation stage. For configured or project-specific systems, final packed dimensions and weights may only be confirmed once the equipment and packing method have been finalised.
This information is especially important when customers are arranging their own freight forwarder, import clearance or onward transport.
PX can provide the usual commercial shipping documents required for dispatch.
Depending on the order and destination, this may include a commercial invoice, packing list, airway bill, courier documentation, bill of lading details, certificate of origin where available, and any agreed project-specific documents.
If your company, freight forwarder or customs broker requires specific wording or documentation, please advise us before shipment.
Yes. PX can work with a customer-appointed freight forwarder where required.
This is common for larger equipment, export shipments or projects where the customer already has a preferred logistics route. PX can provide collection details, packed dimensions, weights and standard shipping documents to support the collection process.
Any specific packing, labelling, booking or collection requirements should be confirmed before dispatch.
PX can provide typical commodity code information for the equipment supplied, where available.
Final import classification remains the responsibility of the importer, freight forwarder or customs broker, as classification can depend on the product configuration, destination country and local customs requirements.
If your customs broker requires technical information to support classification, please let us know and we will assist where possible.
PX Electronics typically accepts payment by bank transfer. Other payment methods may be available depending on the order value, customer location and commercial terms agreed.
Payment terms will be confirmed in the quotation or proforma invoice.
PX Electronics can usually quote and accept payment in GBP or USD, depending on the order and customer location.
The agreed currency will be confirmed on the quotation and invoice. For international bank transfers, please ensure all bank charges are accounted for so the correct invoice amount is received.
Yes. PX can provide a proforma invoice where required.
This is often used for new customers, export orders, advance payment arrangements or where the customer needs to arrange internal approval before payment is made.
The proforma invoice will show the agreed products, pricing, payment details and any relevant commercial terms.
If a product develops a fault, please contact PX Electronics with the product details, serial number if available, a description of the issue, photographs where useful and any alarm messages or operating conditions at the time of the fault.
We will review the information provided and advise the most appropriate next step. This may include technical checks, remote support, return for evaluation, spare parts support or further investigation depending on the product and issue.
Please do not return goods without first contacting PX Electronics.
Yes. PX can support spare parts enquiries for many products supplied by PX Electronics.
Availability will depend on the product type, age, configuration and component supply. For configured systems, it is helpful to provide the serial number, original order reference, photographs of the relevant part and a description of the issue or requirement.
Where a direct replacement is not available, PX will advise on suitable alternatives where possible.
Yes. Remote technical support can be provided where appropriate.
This may include reviewing fault descriptions, alarm messages, photographs, settings, communication data or test results. For some systems, remote support can help identify whether the issue is related to the equipment, load, input supply, installation environment or operating conditions.
The level of remote support available will depend on the product, system configuration and information available from site.
PX can support commissioning requirements where agreed as part of the project scope.
For larger Static Frequency Converters, ground power systems and configured AC power systems, commissioning support may include pre-installation guidance, documentation review, functional checks, customer support during first energisation or site attendance where required.
Commissioning requirements should be discussed at quotation stage so that the correct support can be planned.
Most of our goods are made to order. Bespoke Static Frequency Converters and power systems may have limited return options because they are configured specifically to a customer’s electrical specification.
If goods are faulty, damaged in transit or subject to a warranty claim, please contact us in the first instance with photos and a brief description of the issue. We will review the information provided and advise the most appropriate course of action, including whether the goods need to be returned for evaluation.
Incorrectly shipped goods can be returned at our expense. For full details, please refer to our Terms and Conditions of Sale.
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